FAQ

How to add an informative line
When creating the invoice, you can also add "information lines". This can be useful when you want to add a line without additional information s...
Wed, 5 Jun, 2024 at 3:52 PM
I receive the error message: error 500 in EOL, what now?
"I receive the error message: error 500 in EOL, what now? The error message "Error 500: Document Type is not allowed" is given when setti...
Wed, 5 Jun, 2024 at 3:57 PM
How can I add an attachment?
When sending the invoice, you'll see a paperclip icon. You can use this to attach the file.
Wed, 5 Jun, 2024 at 3:59 PM
According to Simplybooks, my customer's VAT number does not exist.
The VAT number is activated in the Crossroads Bank for Enterprises (KBO), so there is no error in the number itself. However, the number is currently not vi...
Thu, 6 Jun, 2024 at 10:34 AM