FAQ
To include the co-contract text on the invoice, follow these steps: 1. Navigate to the invoice creation section. 2. While selecting the VAT rate, you w...
Wed, 5 Jun, 2024 at 3:41 PM
To do this, go to the top right of your account and click on your username. Then, select the account you want to set as the default account under 'your ...
Wed, 5 Jun, 2024 at 3:44 PM
After we have received the payment and the upgrade has been processed, you will receive an invoice from us. This may take a few days. You can also download ...
Wed, 5 Jun, 2024 at 3:46 PM
When creating the invoice, you can also add "information lines". This can be useful when you want to add a line without additional information s...
Wed, 5 Jun, 2024 at 3:52 PM
"I receive the error message: error 500 in EOL, what now? The error message "Error 500: Document Type is not allowed" is given when setti...
Wed, 5 Jun, 2024 at 3:57 PM
When sending the invoice, you'll see a paperclip icon. You can use this to attach the file.
Wed, 5 Jun, 2024 at 3:59 PM
The VAT number is activated in the Crossroads Bank for Enterprises (KBO), so there is no error in the number itself. However, the number is currently not vi...
Thu, 6 Jun, 2024 at 10:34 AM