FAQ
Legally, only a company can issue invoices. An individual can only issue an expense note (without VAT). You can create expense notes by checking the option ...
Wed, 5 Jun, 2024 at 2:51 PM
To avoid too much influence on the layout of the invoice, maximum limits have been imposed on the logo you can upload. The logo must have a height of 200px ...
Wed, 5 Jun, 2024 at 2:55 PM
How do I create a site address? You can add or update the site address in the 'customer record'. Go to your customer > update > add addre...
Wed, 5 Jun, 2024 at 3:06 PM
Adding a QR code to the invoice can be achieved by integrating with POM, Payconiq, Mollie, or EPC. Once the integration is set up, a QR code will automatica...
Wed, 5 Jun, 2024 at 3:10 PM
Go to the delivery notes, select them by checking the boxes, click on 'create document', and choose 'invoice'.
Wed, 5 Jun, 2024 at 3:35 PM
Our tool systematically ensures that your invoice numbers follow each other nicely (2022-0001, 2022-0002, 2022-0003, ...). However, in some cases, it may be...
Wed, 5 Jun, 2024 at 3:38 PM
To do this, go to the top right of your account and click on your username. Then, select the account you want to set as the default account under 'your ...
Wed, 5 Jun, 2024 at 3:44 PM
When creating the invoice, you can also add "information lines". This can be useful when you want to add a line without additional information s...
Wed, 5 Jun, 2024 at 3:52 PM
When sending the invoice, you'll see a paperclip icon. You can use this to attach the file.
Wed, 5 Jun, 2024 at 3:59 PM
The VAT number is activated in the Crossroads Bank for Enterprises (KBO), so there is no error in the number itself. However, the number is currently not vi...
Thu, 6 Jun, 2024 at 10:34 AM