FAQ

The reference is not appearing on my invoice. Why is that?
To display the reference on your invoice, go to your account > layouts > update layout > document details > check 'reference.' At th...
Wed, 5 Jun, 2024 at 2:24 PM
I've sent an invoice to the accountant and forgot to include a VAT number, what now?
Do you recognize this? You've created an invoice and sent it to the accountant but forgot to include the customer's VAT number on the invoice. ...
Wed, 5 Jun, 2024 at 2:31 PM
How can I reset the invoice numbering for the new year?
To reset the invoice numbering for the beginning of the year, you can enter the new invoice number when creating the first invoice of the year. Enter th...
Wed, 5 Jun, 2024 at 2:33 PM
Is it possible to remove the mention of your tool on the printed invoice?
This message is automatically placed on the invoice if you have a free Free subscription. With a Pro subscription or higher, this message will no longer be ...
Wed, 5 Jun, 2024 at 2:34 PM
How can I adjust the status of an invoice?
To change the status of an invoice to "PAID," you need to process a payment. To do this, go to the relevant invoice and click on 'Payment&...
Wed, 5 Jun, 2024 at 2:35 PM
Is there also an app?
We are a web-based application that automatically adapts when used on a smartphone or tablet. Therefore, there is no separate app available. Did you know th...
Wed, 5 Jun, 2024 at 2:37 PM
Hoe kan ik bijkomende gegevens (bankrekeningnummer, telefoonnummer, slogan, etc) op de factuur plaatsen?
How an invoice should look and what information it should contain varies for each person. Therefore, it's possible to customize the invoice to some exte...
Wed, 5 Jun, 2024 at 2:39 PM
How do I adjust the default payment term?
The default payment term is set to 30 days. If you wish to adjust this, go to Settings > Options and change the value of 'Invoice Payment Term.' ...
Wed, 5 Jun, 2024 at 2:40 PM
I use a different VAT rate. Can I set this up myself?
Yes, you can specify 3 different VAT percentages. If you wish to deviate from the currently set values, you can do so by going to Settings > Advanced.
Wed, 5 Jun, 2024 at 2:42 PM
If you don't use payment terms, how do I remove them from the invoice?
You can set the payment term per invoice. If you wish not to use a payment term, you can set it to '0' on the invoice (during creation or modificati...
Wed, 5 Jun, 2024 at 2:44 PM