FAQ

Can I automatically forward bank payments to the accountant?
The retrieval of bank payments and forwarding of invoices to the accountant can indeed be done automatically if you activate it. To automatically retrie...
Wed, 5 Jun, 2024 at 2:45 PM
I always work with prices including VAT. Can I specify the unit price including VAT?
You can always specify that amounts must be entered inclusive of VAT when creating invoices, quotes, and other documents, as well as when creating items. Ou...
Wed, 5 Jun, 2024 at 2:47 PM
"I don't have a company yet, so I'm an individual, but I still need to create an invoice. Is this possible?"
Legally, only a company can issue invoices. An individual can only issue an expense note (without VAT). You can create expense notes by checking the option ...
Wed, 5 Jun, 2024 at 2:51 PM
Can an invoice be moved to a different client?
Yes. To do this, go to 'UPDATE' of the invoice that needs to be moved. In this screen, a new existing client can be selected at the top.
Wed, 5 Jun, 2024 at 2:53 PM
During the upload of a new logo, if you receive a notification that the logo is too large, what are the maximums?
To avoid too much influence on the layout of the invoice, maximum limits have been imposed on the logo you can upload. The logo must have a height of 200px ...
Wed, 5 Jun, 2024 at 2:55 PM
What is the final cost of using this website?
"The use of the website is completely free if you choose a FREE subscription. You can create, manage, and send up to 5 invoices per month completely fr...
Wed, 5 Jun, 2024 at 2:57 PM
How can I see all suggestions during autofill when entering invoice details?
When entering invoice details, you'll see suggestions that have been built based on previous invoices and the text already entered. If you'd rather ...
Wed, 5 Jun, 2024 at 2:59 PM
How can I delete my account?
To delete your account, go to the account page. At the bottom of your account, press the red button 'Permanently Delete Account.' This action cannot...
Wed, 5 Jun, 2024 at 3:00 PM
"How can I display 2 bank account numbers on the invoice?"
You can solve this by adding extra information to the layout. Go to 'layouts' > 'actions' > 'update'. Scroll down until yo...
Wed, 5 Jun, 2024 at 3:01 PM
I don't see the site address appearing when I print the invoice.
How do I create a site address? You can add or update the site address in the 'customer record'. Go to your customer > update > add addre...
Wed, 5 Jun, 2024 at 3:06 PM