During the creation of invoices and quotes, you can choose various VAT rates. Not only standard VAT percentages but also many exceptional VAT situations can be added. This ensures that your invoices comply with VAT legislation.

Setting per customer

You can set the default VAT rate per customer. To do this, first activate the "Customer-specific settings" module through the "Modules" page.

After activating the module, you can set the VAT rate during the creation or update of the customer. New invoices created for the customer will automatically adopt this VAT rate.


The standard VAT rates of 21%, 12%, and 6% are available by default for your account. If you need to adjust these rates, you can do so in Settings > VAT. After making changes, you can use the new percentages for new invoices. Existing invoices will not be affected and will retain the old VAT rates.

In addition, you will find several options:

1. Specify default amounts including VAT: New invoices and items are created by default including VAT. This can be adjusted per invoice or item. Invoices created with amounts including VAT are always printed with amounts including VAT by default. To deviate from this, you can adjust it via the invoice layout.

2. VAT exemption for small businesses (Article 56 of the VAT Code): If you qualify for the small business exemption scheme, you can enable this option to automatically calculate all invoices without VAT. Don't forget to add a notification to the standard invoice note: "Small business subject to the VAT exemption scheme. VAT not applicable." Enabling this option means you cannot enter VAT details.

3. VAT exemption for businesses with exempt activities (Article 44 of the VAT Code): Certain sector-specific activities (especially in the medical field) are exempt from VAT according to Article 44 of the VAT Code. Use this option if you fall under this category and do not charge VAT. Remember to add a notification to the standard invoice note: "Exempt from VAT under Art. 44 ..." (Include the applicable article part number). Enabling this option means you cannot enter VAT details.

4. VAT exemption according to Article 44: Create your invoices with and without exemption according to Article 44, then select the VAT exemption "VA" during invoice creation. You can customize the accompanying text automatically added to the invoice note with the exact provision from Article 44 of the VAT Code that applies to you.

5. Custom VAT exemption: When applying a VAT exemption, you must choose from a fixed list of statutory VAT exemptions. Deviate from these fixed VAT exemptions and add your own custom VAT exemption. The entered description will be added to the invoice note when selecting the VAT exemption. The custom VAT exemption has the fixed code "NA".

6. Create expense notes without VAT: Use this option to create expense notes instead of invoices. Since invoices can only be created by businesses, you can use this option to create an expense note for a one-time sale or service performed as an individual. Enabling this option means you cannot enter VAT details.

OSS (One Stop Shop):

If you have an online shop and sell to customers in other countries, you may use OSS (One Stop Shop), a VAT scheme in the European Union that allows businesses to manage their VAT obligations for transactions with consumers in other EU countries centrally.